What is Hasren?
Hasren is a skincare brand built on a simple idea: thoughtfully designed tools that make everyday care easier. Our signature product, the Hasren Sonic Facial Cleansing Brush, combines soft silicone bristles with adjustable sonic vibration for a gentle, thorough cleanse every day.
Is it safe to shop here?
Yes. Checkout runs on Shopify’s secure system, and we never see or store your card details.
Which payment methods do you accept?
Visa, Mastercard, American Express, PayPal, Apple Pay, Google Pay, Shop Pay and Klarna.
How long does shipping take?
Orders are processed in 1–2 business days and usually arrive 3–5 business days after shipping.
Do you offer free shipping?
Yes, on orders over $50. Our Buy 2 bundle qualifies.
How do I track my order?
Once your order ships, you’ll receive an email with tracking details. You can also check your order anytime by logging into your account.
Can I cancel or change my order?
Contact us as soon as possible. We can usually make changes before an order is processed, but we can’t guarantee it once it has shipped.
What is your return policy?
You can request a return within 30 days of delivery. If your item arrives damaged, defective or incorrect, we’ll make it right. Full details are in our Returns & Refunds policy.
Do you offer discounts?
Yes. Buy 2 and save 15%, or buy 3 and save 25%. Subscribe to our newsletter to hear about new offers first.
How can I contact you?
Email us at hasrenofficialqueries@gmail.com or use our Contact page. We reply within 1–3 business days.